Shipping Policy

1. Processing Time

Orders are typically processed within 1 business day after payment is confirmed. Please note that processing times may vary during peak seasons or promotions.

2. Shipping Costs

Shipping costs are calculated based on the destination, weight, and size of your order. To determine the exact shipping cost for your order, please proceed to the checkout page and enter your shipping address.

3. Shipping Time

Shipping times may vary depending on your location and the shipping method selected during checkout. Estimated delivery times are as follows:

- Standard Shipping: 5-8 business days

- International Shipping: 7-10 business days (may vary by country)

Please note that these are estimated delivery times and delays may occur due to factors beyond our control, such as customs processing or inclement weather conditions.

4. Tracking Your Order

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your shipment on our website or the carrier's website.

5. International Shipping:

For international orders, please note that customs fees, import duties, taxes, and other charges may apply. These fees are the responsibility of the recipient and are not included in the product or shipping price. Before placing an order, please be sure to check with your local customs office for details on these fees.

Do you ship to the UK and EU? If so, how are orders shipped?

Yes, we ship to the UK and EU. To deliver your order, we partner with Valquestions, which ships all orders under £135 to the UK and under €150 to the EU.

6. Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but changes or cancellations may not be possible after the order has been shipped.

7. Returns and Exchanges

For more information on our return and exchange policy, please refer to our Return Policy page. 8

Contact Information

If you have any questions or concerns about our shipping policy, please feel free to contact us:

- Email: Support@valquestions.com

We value your business and are committed to providing you with the best shipping experience. Valquestions reserves the right to update and modify this shipping policy at any time without prior notice.